Most professional consulting
groups have all commented about the serious shortfall of working for a
biopharma company. A biopharma professional developed a list of the
most common complaints about working in marketing for pharma. Here is the
list…
1ne: Too many damn meetings!
By far this is the top complaint we have heard. Pharma companies are
matrix organizations which means meetings, a lot of meetings usually taking up
employee calendars for days and weeks.
2wo Takes too long to
implement programs. This is a complaint I
usually hear from digital marketers. Digital marketing is about
implementing with speed and testing new things. Unfortunately, pharma tends to
move at a snails pace which frustrates employees.
3hree: Too many “lifers”. A lifer is someone who goes from pharma company to company with
outdated ideas. He, or she, is more interested in their title and political
status than bringing new thinking to the organization.
4our: Our CEO is too far
removed from our business and is too concerned about
Wall Street rather than Main Street.
5ive: Good job,
but you’re being laid off. Too
many pharma companies still lay off the wrong people when one of their products
comes off patent or sales decline. The idea of “finding a new job within
the company” is quite common even for employees who have great reviews and have
proven their value.
6ix: No work/life balance. Answering emails on weekends and at night has become quite routine,
but it takes its toll on employee morale.
7even: Benefits have become
more expensive. This is a common thread throughout a lot
of industries. Raises are often eaten up by increases in health insurance
for example.
8ight: Open office concepts. Whoever invented the open office should be forced to work in one
for the rest of their career. The bottom line is employees don’t like and
prefer to have at least some privacy at work.
9ine: Too heavy a workload.
I consistently see employees who are doing two or three jobs.
Rather than hire people to do specialized jobs, like online analytics,
they just add another KRA to someone within the team.
10en: Finally, there is the
annual team building events which seem to install a belief that you’re building
a cohesive team. One
event per year does not help a team gel it’s something that has to be done every
day.
Of
course, employees are going to complain but what we have seen is the exit of
very good people from the industry and it’s bleeding. Unless pharma
executives wake up, and soon, the industry is going to continue to be hurt by
the exit of good employees.
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