To respond to recent
regulations and changes to the healthcare marketplace drug companies are implementing key account management (KAM) strategies to adapt
their sales forces to the new challenges.
Formularies — especially in
European countries but increasingly so in the US as well — have begun playing a
larger role in determining which drugs end up in patients’ hands. Pharma
companies therefore need to find a way to reach the administrators nurses and
others involved with the process for deciding which treatments end up on the
formulary.
Cutting Edge Information’s
latest study “Pharmaceutical Sales
Management: Sharpening Customer-Centric Strategies to Restore Access and
Strengthen Relationships” found that for many companies key account managers fulfill this need.