Bloomberg |
GlaxoSmithKline Plc (GSK)
plans to hire doctors to educate their peers about its drugs instead of
paying external speakers, a further change to its marketing practices
following a record fraud settlement in the U.S.
The drugmaker is
also investing in improving its multichannel marketing strategy through
media such as online streaming of educational content, Deirdre
Connelly, head of Glaxo’s U.S. pharmaceuticals business, said in an
interview in Philadelphia. The changes come at a time when London-based
Glaxo is introducing products recently approved to treat skin cancer,
HIV and respiratory diseases.
Glaxo has been reforming marketing
practices to improve its reputation. In 2012, the company agreed to pay
$3 billion to settle allegations that it illegally promoted its Paxil
and Wellbutrin anti-depressants and failed to report safety data on the
Avandia diabetes drug. Hiring doctors and medical experts to speak as
in-house representatives of Glaxo will provide more transparency,
Connelly said.
“We’ll continue to disseminate this very
important information on drug benefits and risks, but we’re just not
going to do that by hiring external speakers,” she said. “We want to
ensure that no one even perceives us to be doing anything wrong.”