Forbs | Arlene Weintraub
The 2015 Harris corporate reputation poll is out and the news for Big
Pharma isn’t good, to say the least. In the poll—which measures the
“reputation quotient” of the most visible American companies among the general
public—Big Pharma ranked ninth out of 14 industries and was right in line with
insurance companies and airlines when it comes to respect, or lack thereof.
Ouch.
It may seem surprising that the public has no more love for the
manufacturers of important and sometimes life-saving therapies than it does for
the companies that routinely leave passengers stranded for hours at the
airport. But Big Pharma’s bad rap makes more sense when you consider that
Harris’s reputation quotient incorporates 20 attributes that corporations must master, including trust,
economic value, and community responsibility.